 Appointment Policy
Please call ahead to make an appointment for either the Hospital or the Pet Resort. This is so our staff can take the proper measures to make the wait as short and go as smoothly as possible for you and your pet.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings, and other pets. This is one of the reasons we ask you to restrain your pet while in the waiting rooms. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
When the exam has begun please allow trained staff members to restrain your pet during the entire exam process.
Reminder
In order to keep our costs down and get everyone in to see the vet make sure you make it to your pet's appointment. If you can not make it to your appointment please call at least 24 hours in advance. Not coming to your pet's scheduled appointment or failing to call and cancel (24 hours prior) causes: Another animal to be pushed to another date, Causes us to deny a possible fill in pet, causes Angelcare to pay employee's to be standing around. This happening more and more will in turn cause costs to go up. If you miss an appointment or multiple appointments, Angelcare reserves the right to deny you further service, charge you for missed appointments, or require you to pay for appointments ahead of time. Just remember, by helping make Angelcare run more efficiently keeps costs down; which will save you money.
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, cash, and personal checks.
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